🇬🇧Privacy Policy
Effective Date: May 4, 2025
This Privacy Policy explains how The Uniflow (“App”, “we”, “us”, “our”) collects, uses, shares, and protects your personal data when using our mobile application (“Service”). By using the application, you accept the terms of this policy.
1. Data We Collect
Data Category
Details
Purpose
Identity Information
Name
Account creation, personalization
Contact Information
University email
Account verification, communication
Demographic Data
Gender
Statistical analysis, personalization
Academic Data
University, faculty, department, class
Community customization, tailored services
Usage Data
App interaction statistics
Product analytics, feature optimization
Crash Data
Crash and error logs
Bug detection and resolution
2. Purposes of Data Use
To provide, maintain, and improve our Service
To design new features and enhance user experience
To identify and fix bugs or errors
To perform statistical analysis and reporting
To comply with legal requirements and internal policies
3. Data Sharing
Scope of Sharing
Recipient / Service
Shared Data
Purpose
Analytics
Google Analytics for Firebase
Usage statistics
Analyze app performance and engagement
Crash Reports
Firebase Crashlytics
Crash logs
Identify and resolve errors
The above service providers process data solely on our behalf and are subject to strict confidentiality obligations.
Personal information (identity, academic or contact data) is never shared with third parties under any other circumstances.
Legal Requests
If required by law or valid legal process, we may share data with authorized legal authorities.
4. Data Retention
We retain your data as long as your account is active or as necessary to provide our Service.
If you delete your account or submit a data deletion request, your data will be deleted or anonymized, except as required by applicable laws.
5. User Rights
You have the following rights regarding your personal data:
Right of access – to know what we store about you
Right to correction – to update inaccurate or incomplete data
Right to erasure (“right to be forgotten”)
Right to restrict or object – especially regarding legitimate interest
Right to data portability – to receive your data in a structured, machine-readable format
You may contact us to submit your request (see Section 8).
6. Children’s Privacy
The Service is not intended for children under the age of 13. If such data is unintentionally collected, we will delete it immediately.
7. Data Security
We use AES-256 encryption and TLS/SSL protocols for data transmission.
Firebase Security Rules and role-based access controls (RBAC) are enforced.
Security audits and penetration tests are performed regularly.
Technical and organizational measures protect data against unauthorized access, modification, or disclosure.
While we implement all reasonable safeguards, no method is 100% secure.
8. Changes to the Privacy Policy
We may update this policy. Any changes will be announced via the app, email, or our website, and the “Effective Date” will be updated. Continued use of the Service means you accept the updated policy.
9. Contact
For all privacy-related questions or concerns:
Email: support@theuniflow.com
Last updated