# Privacy Policy

This Privacy Policy explains how The Uniflow (“App”, “we”, “us”, “our”) collects, uses, shares, and protects your personal data when using our mobile application (“Service”). By using the application, you accept the terms of this policy.

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#### 1. Data We Collect

| Data Category        | Details                                | Purpose                                    |
| -------------------- | -------------------------------------- | ------------------------------------------ |
| Identity Information | Name                                   | Account creation, personalization          |
| Contact Information  | University email                       | Account verification, communication        |
| Demographic Data     | Gender                                 | Statistical analysis, personalization      |
| Academic Data        | University, faculty, department, class | Community customization, tailored services |
| Usage Data           | App interaction statistics             | Product analytics, feature optimization    |
| Crash Data           | Crash and error logs                   | Bug detection and resolution               |

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#### 2. Purposes of Data Use

* To provide, maintain, and improve our Service
* To design new features and enhance user experience
* To identify and fix bugs or errors
* To perform statistical analysis and reporting
* To comply with legal requirements and internal policies

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#### 3. Data Sharing

| Scope of Sharing | Recipient / Service           | Shared Data      | Purpose                                |
| ---------------- | ----------------------------- | ---------------- | -------------------------------------- |
| Analytics        | Google Analytics for Firebase | Usage statistics | Analyze app performance and engagement |
| Crash Reports    | Firebase Crashlytics          | Crash logs       | Identify and resolve errors            |

> The above service providers process data solely on our behalf and are subject to strict confidentiality obligations.

> Personal information (identity, academic or contact data) is never shared with third parties under any other circumstances.

**Legal Requests**

If required by law or valid legal process, we may share data with authorized legal authorities.

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#### 4. Data Retention

* We retain your data as long as your account is active or as necessary to provide our Service.
* If you delete your account or submit a data deletion request, your data will be deleted or anonymized, except as required by applicable laws.

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#### 5. User Rights

You have the following rights regarding your personal data:

1. Right of access – to know what we store about you
2. Right to correction – to update inaccurate or incomplete data
3. Right to erasure (“right to be forgotten”)
4. Right to restrict or object – especially regarding legitimate interest
5. Right to data portability – to receive your data in a structured, machine-readable format

You may contact us to submit your request (see Section 8).

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#### 6. Children’s Privacy

The Service is not intended for children under the age of 13. If such data is unintentionally collected, we will delete it immediately.

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#### 7. Data Security

* We use AES-256 encryption and TLS/SSL protocols for data transmission.
* Firebase Security Rules and role-based access controls (RBAC) are enforced.
* Security audits and penetration tests are performed regularly.
* Technical and organizational measures protect data against unauthorized access, modification, or disclosure.

While we implement all reasonable safeguards, no method is 100% secure.

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#### 8. Changes to the Privacy Policy

We may update this policy. Any changes will be announced via the app, email, or our website, and the “Effective Date” will be updated. Continued use of the Service means you accept the updated policy.

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#### 9. Contact

For all privacy-related questions or concerns:

Email: <support@theuniflow.com>

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